Thank you for visiting www.biopotlet.com! To ensure you have the best shopping experience, we provide clear shipping information. Here is a detailed description of our shipping policy:

  1. Shipping Location
    All orders are processed and shipped from our central warehouse in Finland.
  2. Shipping Method
    We use the following reliable shipping companies to ensure the safe and timely delivery of your order:
    Posti: responsible for the delivery of small domestic and international parcels, known for its reliability and wide coverage.
  3. Processing Time
    All orders will be processed within 3 business days after confirmation to ensure that your package is shipped as soon as possible.
    Once your order is shipped, you will receive a confirmation email with a tracking number so that you can check the status of your package at any time.
  4. Shipping Time
    For shipping within Finland: Generally, the shipping time is 7 business days.
  5. Shipping Cost
    Shipping costs are determined by your location and the weight of your order. You can view the specific shipping costs and selected shipping method during checkout.
  6. Lost or Damaged Packages
    If your package is lost or damaged during shipping, please contact our customer service team immediately (holidaygiftshop@biopotlet.com) and we will assist you with claim and re-shipment.

Thank you for choosing www.biopotlet.com and let us provide you with environmentally friendly compostable flower pots and quality service!